Shipping policy

Orders will typically be processed, shipped and delivered within 3 to 8 business days. Orders are shipped via United States Postal Service. 

We will notify you via email within 1 business day if a product is out of stock.

Orders that are shipped to countries outside of the U.S. may be subject to international shipping, import taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

PROMOTIONS

Promotional coupons must be redeemed on our website when you place your order. Only one promotional coupon code may be applied per order. Coupon codes are not for resale and are not redeemable for cash. Promotional coupon codes are valid for a limited time only. All sales with promotional discounts and/or using promotional coupon codes are final.

Customer email inquiries to info@ssbderm.com are responded to in 24 hours or less on weekdays and 48 hours or less on weekends. Telephone support is available at 480-998-1400 from 8:30 a.m. to 5 p.m. Arizona Time, Monday thru Friday. Voicemail left after hours will be responded to within 24 hours or less on weekdays and 48 hours or less on weekends.